Wooden Pallet Services for Export Buyers - ICD Vietnam

ICD Vietnam manufactures and supplies wooden pallets for B2B buyers across Southeast Asia, East Asia, and international export markets. With over 10 years in the industry, we cover every step a procurement or logistics team needs - from custom production and ISPM 15 heat treatment to used-pallet buyback and free warehouse optimization advice. All services are backed by direct factory supply, VAT invoicing, and a dedicated English-speaking sales contact reachable by WhatsApp.

Whether you are sourcing a one-time export shipment or setting up a recurring supply chain, the four service areas below are designed to reduce cost, cut lead time, and keep your cargo compliant at every border crossing.

1. Custom Pallet Manufacturing

Standard catalog sizes rarely fit every supply chain. ICD Vietnam produces wooden pallets to your exact dimensional and load-bearing specifications - no tooling charge, no minimum design fee. Common export formats include 1200 x 1000 mm (ISO), 1200 x 800 mm (EUR/EPAL), and 48" x 40" (GMA North America), but we build to any footprint your customer or freight forwarder requires.

What procurement teams need to know

Procurement managers sourcing from Vietnam typically need three things confirmed before placing an order: load capacity, moisture content, and certification status. ICD Vietnam pallets are manufactured from kiln-dried timber with moisture content below 18%, supporting a static load of 1,500-4,000 kg depending on species and deck configuration. Every batch ships with a full VAT invoice and, when requested, a mill certificate showing species and treatment record. Minimum order quantity is 200 units; sample sets of 5-10 units are available within 3-5 working days before you commit to a production run.

Spec	Standard range	Custom option
Footprint	1200x1000, 1200x800, 48"x40"	Any dimension
Static load capacity	1,500 - 4,000 kg	Engineered to spec
Timber moisture	<18%	Kiln-dried on request
MOQ	200 units	Sample: 5-10 units
Production lead time	7-15 working days	Confirmed at order

Species available include pine (Pinus), acacia, and LVL (laminated veneer lumber) for higher-density applications. See our pine wood pallet range or custom pallet page for detailed specs and pricing guidance.

2. ISPM 15 Heat Treatment and Export Certification

ISPM 15 (International Standards for Phytosanitary Measures No. 15) is the mandatory phytosanitary regulation for wood packaging material crossing international borders. Pallets without a valid IPPC mark are held at customs or destroyed - a risk that delays shipments and voids cargo insurance in many policies. ICD Vietnam is an authorized heat-treatment facility; every treated pallet carries the official IPPC stamp with the Vietnam country code (VN) and treatment code HT (heat treatment at 56 degrees C core temperature for 30 minutes minimum).

For export logistics teams: what to verify before shipment

Export logistics teams should check three things on every pallet before loading: (1) the IPPC mark is stamped on all four sides - not just one, (2) the treatment code reads HT or MB, and (3) the two-letter country code is VN for Vietnam-origin wood. Markets that enforce ISPM 15 without exception include the US, all EU member states, Canada, Australia, Japan, South Korea, and China. ICD Vietnam issues a phytosanitary treatment certificate alongside each shipment, accepted by customs authorities in all of these markets. Treatment is available as a standalone service for pallets manufactured elsewhere; bring your own stock and we treat and re-stamp to full compliance. See our ISPM 15 heat-treated pallet page for full details.

3. Used Pallet Buyback and Liquidation

Businesses upgrading pallet stock, closing a warehouse, or consolidating logistics operations often hold large volumes of serviceable used pallets with no efficient exit. ICD Vietnam purchases used wooden pallets directly, removing the burden of disposal and returning cash to your operation quickly.

• Minimum volume: 50 units per buyback transaction
• Assessment turnaround: valuation completed within 24 hours of inspection
• Payment: immediate upon agreement, bank transfer or cash
• Collection logistics: ICD Vietnam arranges pickup from your facility in Hanoi, Ho Chi Minh City, and major industrial zones

Pallet condition affects valuation - structurally sound pallets with intact stringers and deckboards fetch the best rates. Broken or heavily degraded pallets are still accepted at a lower rate for material recovery. Contact our team with photos and an approximate count for a fast indicative quote before scheduling an on-site assessment.

4. Free Warehouse Optimization Consultation

Choosing the wrong pallet format wastes racking space, strains forklifts, and inflates freight costs per cubic meter. ICD Vietnam offers free consultation to help operations managers and warehouse planners select the right pallet type and stacking system for their facility - no purchase required, no fee.

For warehouse and operations managers: the storage productivity question

Warehouse managers switching from mismatched pallet sizes to a standardized format typically see 25-30% better storage density without any structural changes to the racking system. The gain comes from eliminating overhang (pallets wider than the beam) and under-utilization (pallets narrower than the bay). Our consultation covers: matching pallet footprint to your racking bay width, selecting deck configuration for your forklift entry direction (2-way vs. 4-way), and advising on load-bearing requirements for your heaviest SKUs. Consultations run 30-60 minutes by video call or on-site in the Hanoi and Ho Chi Minh City regions. To book, call or WhatsApp +84 983 797 186.

Frequently Asked Questions

Does ICD Vietnam ship pallets outside Vietnam?

Yes. ICD Vietnam supplies pallets for export shipments and can coordinate delivery to Vietnamese seaports (Haiphong, Cat Lai, Cai Mep) for FCL and LCL container loading. Buyers outside Vietnam typically purchase ex-works or FOB; our team assists with documentation including packing lists and certificates of origin on request.

What is the minimum order quantity for custom pallets?

The standard MOQ for a production run is 200 units. Sample orders of 5-10 units are available first for buyers who need to test fit, load performance, or certification compliance before committing to volume. Sample lead time is 3-5 working days.

Which markets accept ICD Vietnam's ISPM 15 certification?

ICD Vietnam's heat-treatment certification is recognized in all countries that enforce ISPM 15 - including the United States, all EU member states, the United Kingdom, Canada, Australia, Japan, South Korea, and China. The IPPC mark stamped on our pallets carries the official Vietnam (VN) country code and the HT treatment designator, which satisfies inspection requirements at ports of entry in these markets.

Can I get a price quote without placing an order?

Yes - price quotes are free and carry no obligation. Send your pallet dimensions, required quantity, destination country, and any certification requirements to sales@icdvietnam.com.vn or WhatsApp +84 983 797 186. Quotes for standard sizes are typically returned within one business day.

Contact ICD Vietnam

For quotes, sample requests, treatment certificates, or warehouse consultation, reach the ICD Vietnam sales team through any of the channels below. English-language support is available Monday to Saturday, 07:30 to 17:30 (GMT+7). For urgent export deadlines, WhatsApp is the fastest route.

• Tel / WhatsApp: +84 983 797 186
• Email: sales@icdvietnam.com.vn
• Contact form: Request a quote